Bluetooth, Earbuds, Gaming, Headphones, Headsets

Ultimate Headphone Repair Guide

Ultimate Headphone Repair Guide

Complete Headphone Repair Guide

A variety of factors can prompt a headphone repair task, such as frayed wires and a faulty charging port. The first instinct to look for a replacement pair is likely to be when you have a problem. However, it might cost less to repair your headphones than to buy various parts and pieces.

All issues cannot be fixed at a reasonable price. Most repairs can cost between thirty and seventy dollars, although some services may be more costly depending on the labor involved.

Headphone repairs are available at many electronics and audio shops. If you don’t have a local repair shop, you might consider shipping your headphones to the manufacturer. You may also have a warranty depending on what the problem is. Below are more details.

Headphone Repair: Diagnosing Issues

Audio Cuts In and Out

Problems are usually caused by a loose or broken cable, or the jack, which is the metal tip that plugs into your smartphone or other devices.

According to technicians who spoke to us, these are the most prevalent problem areas. These areas are also easy to fix, and most parts are universal.

Sound on One Channel Is Quieter, or Distorted

You may have a damaged driver. It is basically the speaker in the headphone. Most likely, the cause is water damage, dust, physical abuse or a manufacturing defect.

Although drivers for most models can be repaired, parts are not always readily available. The manufacturer should be able and willing to assist. You can also find parts that are salvageable by some repair shops for popular headphone models.

Powered Headphones Won’t Turn On

This situation can be complicated because of a variety of issues.  It is important to first determine if the problem can be solved by using a different charging cord. The micro-USB cables that are most commonly used by headphones are very affordable and easily available.

If the charging cables are not the problem, it could be the battery. Even though rechargeable batteries will eventually fail, performance tends to decrease gradually. Broken charging ports could also be an issue.

Has the Audio Cord been Correctly Plugged Into?

Make sure that the cord is fully plugged in to your audio device. Double check that the cord has been fully plugged into your device. You may be hearing only one ear of audio.

Are the Control Buttons on Your Headphones Visible?

Press the volume, play/pause or play/pause buttons with care. The audio device will respond if you press the buttons sufficiently. For headphones that have buttons on the cord you will hear a clicking sound when you press a button.

Is the Volume Turned Down?

You must ensure that your headphones and/or audio devices do not have the mute switch disabled.

Is Your Audio Device Faulty?

It could not be your headphones. The problem could be caused by a bad jack in your audio device. You can test this by plugging your headphones into another device. If your headphones are working, you will know that the audio jack in the previous audio device has failed.

Do Your Headphones have a Wrong Headband?

If your headphones don’t fit snugly over your head or ears, you may need to adjust the headband. The headband can be adjusted by pressing a button on certain headphones. To check if it is, look at the label.

Headphone Audio Cable Problems

If your headphones’ cables have become damaged or pulled out of the jack, it could be because the cable is frayed, ripped or cut.

Headphone Jack Problems

It is possible to repair damaged or bent headphones’ jacks.

Headphone Internal Sound Problems

An audio problem might be caused by the headphone’s driver. You may notice audio coming from only one earcup, sound that is too quiet or distorted with interference. These symptoms could be indicative of a cable problem that can be easily fixed.

Headphone Physical Damage

You can repair damaged, broken or cracked hinges, plastic headbands, and other parts of your headphones.

Repair Headphones

It is one of the worst things that could happen to you. Imagine spending hundreds of dollars on a premium headset only to find it has failed after just a few months.

Some people would rather buy new headphones than fix theirs. But that’s something many of us don’t have. Repairing your headphones might sound like an option. However, it can be hard to get started especially if you don’t know where.

We made it as easy as possible to paint by numbers to solve your dilemma.  This comprehensive guide will explain the most common reasons why headphones can fail. You will find the steps and correct solutions here.

Broken headphones may be caused by something physical or intangible. It is much easier for you to see the problem. However, you can still fix issues with your headphones if you can see them but not hear them.

It is important to identify the problem before you attempt to fix it. If your headphones are not broken, you don’t want them to be repaired. These are the two main ways to determine if your headphones are broken.

Use Different Audio Sources

Plug your headphones into different audio sources. This is done to see if the sound quality changes. If you don’t notice any problems when switching audio sources, it is likely that the problem is with the original audio source.

Use Better Files

Try listening to some high-quality songs that you can find on YouTube and Spotify instead of downloaded files from sharing sites.

You can jazz with some classic music, jazz with a solid bass, or even crazy instrumentals. These often test all frequencies.  You can be sure your headphones are no at fault. Check out the list below. You will find the DIY solutions and some of the possible problems.

Before making DIY repairs to headphones, be sure to verify the manufacturer’s warranty. Discuss the issue with your headphone manufacturer if possible. Next, inquire about other options such as headphone replacement or repair.

Hearing Rattling and/or Distorted Sounds in Headphones

Most often, this problem is caused by damaged or defective headphone drivers. Blown-out headphones can happen for many reasons, but here are some:

  • Physical damage: Damage to the headphones may cause problems with sound output. You can do this by dropping your headphones, stepping on them or putting them in a backpack with heavy books. Your pet may then chew on them.
  • Avoid playing at high volumes. Loud volumes can not only cause unnecessary strain on your hearing and ears, but also put extra stress on your ears. It can also put pressure on the headphones drivers.
  • Too much power for amp: Headphone amplifiers can be used to provide more power to headphones. Your drivers can be damaged if you use an amp that is too powerful or has the wrong settings.
  • Dirt, hair, or dust: Your headphones need to be cleaned just like any other electronic device. Dirt, hair, and dust can build up in your headphones. These buildups can cause the headphone driver to make scratching, buzzing, or rattling sounds.

Headphone Repair

It is possible to repair damaged or blown-out headphone drivers by replacing them with newer models.

Some headphones are more difficult to work with. It is possible that the driver of some headphones may need to be replaced by a professional. If in doubt, consult an expert.

  1. If possible, take out the wires and batteries. This will make it less likely that you break anything else while creating this DIY solution.
  2. You can remove the ear pad from one side of your headphones. In most cases, it is easy to remove the earpad by simply using your fingers.
  3. Remove the screws that secure the speaker to the wall and access the headphones driver.
  4. You can remove the speaker from the housing by using a tool, such as a small knife and box cutter blade.
  5. You can use a soldering board to disengage the wires from your speaker.
  6. The speaker should be replaced with a new one. Connect the wires using the soldering gun to connect them.
  7. Place everything back in its original place, and then repeat steps 2-7 on the other side.

No Sound is Heard from Your Bluetooth Headphones

Sometimes, your Bluetooth headphones may not be connecting properly. There are several possible reasons for this issue.

  • Audio source settings: No matter the type of device, you can adjust the audio source settings to affect the sound quality or volume output of headphones. Troubleshooting this issue could be simple if it is.
  • Updates are required – A mobile phone’s audio driver or software can cause many problems.

How to Fix Bluetooth Headphones That Don’t Sound

It is a good idea first to reset your Bluetooth headphones.  Certain headphone models might require more complex steps to reset. You might need to take more steps to reset some models of Bluetooth headphones.

  1. Hold down the power button for a few seconds.
  2. Wait until the LED indicators indicate that the device is switched off.
  3. Press the power button to bring the headphones up again.

If you still have problems with your headphones, it is worth looking into your audio player. You can find the correct troubleshooting steps in our article.

Bluetooth Headphones Cause a Delay

When watching videos or movies, the audio desync problem can be more obvious. Due to audio latency, wireless headphones are more susceptible.

Audio latency refers to a delay in the audio source from your headphones.

The Bluetooth Headphones Can Cause a Deley by:

  • Incorrect audio codecs – These are pieces of software and algorithms that compress/encode your music data for transmission. It’s best to use AptX or AptX HD codecs for the best sound quality. Mismatches in audio codecs could cause sound output problems.
  • Bluetooth version mismatch – For example, if your source supports Bluetooth 4.1 but your headphones support Bluetooth 5.0, this could cause a latency problem.

How do I fix Bluetooth headphones sound delay

  1. Select the correct audio codec to support both your headphones AND audio player.
  2. Verify that the Bluetooth audio profile on the headphones and that of your source match.
  3. You can try the simple fixes that are based upon the device you use in our article, which teaches how to fix sound delay with Bluetooth headphones.

The Static Sounds You Hear in Wireless Headphones

The most common problem with wireless headphones that causes static is hearing it. This is a common problem. However, this is not the best solution.

These could be the causes of this problem:

  • Audio settings: This happens when the drivers of your device become corrupted. You can either do a system upgrade or make other sound enhancements that affect your audio settings.
  • Problems with connection – You may hear static when your headphones are connected. Problems with wireless headphones can arise from moving too far away or physical interference between your device and the audio device. Also, wired headphones can be affected by dirty aux ports and loose connections.
  • Damaged headphone speaker – Damage to headphones can lead to problems with audio output. It happens when your headphones are mishandled (e.g., dropped on the floor, stepped on, accidentally sitting down on them, etc. ).

How Can I Fix Static in Wireless Headphones

It is best to first examine your system for any potential physical issues before making any setting changes. Here are some suggestions:

  • Clean the headphones, jack and connector.
  • You should avoid interferences like microwave ovens, WiFi modems, and/or fluorescent lights. Also, ensure that the headphones are not in direct contact with the device.

These methods may not work. If they don’t, you should consider software settings adjustments for your audio player device. This is possible for both MAC and PC. It can also eliminate static from headphones.

Only One Side or One Ear Works

Connect your headphones to your phone, watch a movie and then realize that audio is only coming from one side. These are two possible causes.

  • Incorrect settings for your phone or computer – It is possible that the audio balancing of your phone or computer may not work properly.
  • Damaged headphone cable – This can be short circuits or frayed wires.

A separate article is available on how to fix your broken or frayed headphones wire.

How to Fix Headphones Only Working in One Ear

It is important to rule the possibility that the issue may be caused by your phone or computer and not the headphones. Here are some options:

  • Use a different pair or headphones when using the audio device.
  • Restart your audio player device.
  • Make sure that your settings are correct.
  • Check that your headphone jack does not have any debris.

Note that each solution is different if the problem is related to headphones

Your Plug or Headphone Jack is Bent

Many times, headphones jacks or plugs can be used interchangeably. But they are two completely different things. These sockets allow you to insert your headphone plugs in order to receive audio signals.

Static sounds, low volume, or stereo mode problems can all be caused by a bent headphone connector. This is usually caused by physical damage to the plug or jack while it’s connected.

How to fix bent headphones

  1. Use two thin pliers to hold the tip of your plug and one to hold it in place. The other is used for the ring or middle part of the headphone connector.
  2. With a firm grip, gently bend the plug back towards its original shape.
  3. You can check the plug against a ruler and see if it has straightened. Keep applying the same force until your desired result is achieved.

The most important and fragile part of headphones is the plug. Don’t use excessive force, or make mistakes with the process. This can lead to more problems. For any doubts, get professional help.

If straightening the headphone plug doesn’t solve the problem, you can try replacing it.

Your Headphone Jack is Loose

A loose headphone jack refers to headphones that have become disconnected from the source audio. To keep your headphones connected, you need to find the “sweet spot”. You shouldn’t be moving your wire or walking around with your phone.

Here are some possible causes for this problem:

  • Headphone jacks often become loose because of corrosion or dust. Dirt and debris buildup can cause the headphone plug to not be fully plugged in.
  • Size differences – Some headphone models come in different plug sizes. Sometimes, factory defects and normal wear and tear may cause small changes in headphone plug sizes.
  • Your phone case may be blocking the headphone socket – This can happen in very rare circumstances.

How Can I Fix a Loose Headphone Plug

Here are the steps to clean the headphone jack’s interior. This is because dust and debris buildup is the main cause of this problem.

  1. Flatten a paperclip, and wrap one side with double-sided adhesive.
  2. The sticky end should be inserted into the headphone Jack. Twist the paperclip to ensure that the debris sticks to the tape.
  3. Continue to do step 2 with new tape until dust and debris are gone.
  4. You can clean the headphone socket with a Q tip lightly soaked in alcohol.

Hearing Echo in Headphones

An echo is the delayed repetition of sound caused by sound traveling from one source to another. This can be embarrassing and annoying, especially if you are on frequent calls.

These are some possible causes if you are hearing an echo in headphones:

  • Loud speaker volumes – Your microphone may be absorbing sound from the speakers (either the built in device speakers or the headphone speakers). If the volume is high enough, the mic may hear the same audio that it hears on the speakers.
  • Mic placement – You might want to place your boom mic or standalone mic in a location that absorbs any unwanted noise. It is important to know that different microphones have different polar patterns, such as unidirectional, bidirectional or omnidirectional. Therefore, it is best to choose an unidirectional mic.
  • Some sound-enhancing or sound correction features are pre-installed in software settings for MAC and PC. These can sometimes cause artificial echoes.

How Can I Get Rid of Echo in Headphones

Below are the steps to get rid of the ‘Listen To This Device’ feature from your PC. This is one reason why many people hear echo in their headphones.

  1. Open the Control Panel, and click Sound.
  2. On the Sound window click on Recording tab. Click on your primary input device, symbolized by a green checkmark.
  3. Click the Properties button in the lower left to select the primary input device.
  4. In the Microphone Properties window click on the Listen tab. Make sure the box next “Listen To This Device” isn’t checked.

The Headphones are Uncomfortable to Wear

Headphone pads that are damaged or worn can cause discomfort and even be an inconvenience. The most common problem for some headphone models is worn-out headphones pads.

Headphone pads should be replaced when they crack, rot, smell or start to distort.

How to Replace Headphone Pads

  1. Make sure you have everything you need for your workspace.
  2. Take out the old cushions from your headphone.
  3. The procedure for removing headphones’ pads can vary depending on their model and whether or not they have removable or permanent pads.
  4. Replace the headphone cushion.

Your headphones headband is broken

Many people believe there’s no other option than to buy a new pair if their headphones break. This is most people’s first choice. There are DIY options if you don’t want to give up your headphones.

How to repair a headphone band that is broken

Repair it with tape

  1. You will need to prepare the materials required for the repair. You will only need scissors/cutters, and strong tape (duct or electrical tape will work).
  2. Tape the area around the headphone’s broken part with enough tape. After the tape has reached a satisfactory length, cut it using scissors/cutters. Tape that matches the color of the headphone could also be used to repair the damage.

Use cable ties

  1. You will need to prepare the materials required for this repair. All you will need is a pair of scissors/cutters, and some zip/cable tie.
  2. You can attach a few cables ties to the damaged or snapped headphone headband. Although this may feel like a compromise to how the headphones look, it is still a better and stronger repair solution than regular tape.

Replace all of the bands

  1. The entire headphone band should be removed from the headphones. The foam can be kept if you wish for additional comfort.
  2. Make a length of 25mm/1-inch aluminum flat bars and measure it in order to fit your head. In order to properly connect the headphones, it is important that you note the locations of the hinges.
  3. You want the perfect fit so make sure you take as many measurements as possible. This DIY headband has a much tighter fit, so you should make sure the length is just right to feel comfortable.
  4. Place the drivers and foam piece in the hinges of the headband.
  5. Place the drivers and foam piece in the hinges of the headband.
  6. Assemble the remaining parts of the headphones.

Many of us cannot say goodbye to our headphones. Knowing how to fix simple problems is a valuable skill.

Beats Repair Guide

Beats is a popular brand because of this. Beats is a well-known brand for its deep bass, extraordinary style and celebrity endorsements. Beats has become a leading choice in consumer-grade headphones.

But they’re not indestructible. Like any headphones, they can easily break if dropped or stepped on. Even the most meticulous owners are vulnerable to accidents.  Worse, Apple support can take up 10 days to respond to your request and may require you to spend even more. Given the high price of these headphones, who would not want them?

It may sound exciting to repair your Beats headphones, but you have to be open-minded and willing take the risks.  Beats headphones can be expensive. It is possible to do more harm than good by fixing your headphones yourself rather than relying on professionals.

Consider these pros and cons before you decide to repair your beats.


  • No need to wait for repairs.
  • Cheaper.
  • Self-satisfaction.
  • It can all be done at home
  • Some DIY repairs are allowed.


  • This can take a lot of time.
  • It is possible to need to buy special tools.
  • Your headphones could be damaged.
  • Unauthorized repairs could void your warranty.

Beats Repair

It may take weeks to get your Beats repaired by a professional who understands Beats headphones. However, you can be sure your Beats are safe and sound.  However, not everyone has the resources or time to do these repairs. Additionally, depression rates can be reduced by doing manual labor. You might be tempted to do it yourself.

In fact, even Apple encourages DIY repairs. Apple’s DIY Parts Service is available depending upon your warranty coverage. Apple will exchange the defective Beats for the required parts and send the replacements to you.

However, not all physical damages are covered under this DIY parts service. Before you make any DIY repairs, be sure to review your warranty coverage.  You shouldn’t be afraid to end your warranty. You should always verify your coverage and use them as much as possible. There is no way to go back once your warranty has been voided.

Beats Headphones Repair

How to Fix Beats Headband

Your headphones’ backbone is the headband. The headband is also the most fragile part of Beats headphones. Beats’ headphones’ headbands, made of plastic rather than more durable materials such as steel, are lighter.  Here are some tips to fix your Beats headphones headbands on your own.

Here are the tools you will need to repair Beats Headband

  • Torx screwdriver
  • Needle-nose pliers
  • Replaceable headband

Steps to Repair Beats Headband

  • Unplug your headphones from any audio jacks.
  • The four screws that attach to the headband are easily removed with a Torx screwdriver. Then remove the small piece of plastic that was being held in by the screws.
  • Remove the headband cushion, H-shaped hinge protector and protective cover.
  • Take off the old headband with care and then remove the hinge pins using your needle nose pliers. Take care not to damage the wire connecting the earcups.
  • Replace the headband with the new piece, and re-insert the hinges.
  • Place the wire that connects to the headphones into the groove at the top.
  • Replace the cushion and hinge protectors. Replace the cushion and hinge protectors with a new piece. Finally, add the Beats logo to the small headband.

How To Change Beats Headphones Batteries

Even if you follow all the rules and are careful Beats batteries, like all rechargeable batteries, will eventually run out. They won’t charge or run out too fast. Without getting too complicated, it usually happens due to cathode degradation in the battery.

Although rechargeable batteries can’t be prevented from deteriorating, you can extend their life. You can prolong the life of your rechargeable batteries by charging them at room temperature and following a set charging schedule.

The Beats headphones model will dictate the steps needed to fix their headphones’ batteries. This guide will provide detailed information on how to change Beats headphones’ batteries.

Tools required to Replace Beats Batteries:

  • Prying tool
  • Small screwdriver
  • New battery

Steps to Replace Beats Batteries

  • You can remove the center cap at the right earcup using the prying instrument.
  • Take out the earcup base.
  • The “R” tab should be removed. Take the housing apart.
  • Disconnect the mainboard battery cable.
  • The prying tool can be used to remove the old battery.
  • Replace it with a brand new one.
  • The headphones should be reassembled in the reverse order as you removed them.

How to Fix Beats Headphones’ Speakers

If the headphones’ headband acts as the foundation, the speakers will be the heart and soul. It is tempting to throw out your headphones if the headband has issues. You won’t hear the same quality as you should.

However, they can also be replaced like any other part.

But, Beats headphones can often be surrounded with other electronic devices. Knowing how to remove your Beats speakers without damaging their electronics is crucial.

You must not open the Beats headphones to void your warranty. Before you proceed, ensure that your warranty is valid. If not, see if it can be used instead.

Tools required for Beats Speaker Repair

  • Prying tool
  • Small screwdriver
  • Soldering gun and solder.

Steps to Repair Beats Speakers

  • The padding should be removed from the affected side.
  • You can remove the speaker housing.
  • Take out any wires that are plugged into charge ports.
  • You must unsolder the speaker wires.
  • The charger port can be removed by heating it briefly. Remove the small rubber band from the MS port.
  • Solder the wires of the new speaker.
  • The charger port can be reinserted. It doesn’t have to be glued.
  • Place the small rubber ring onto MS port, and snap it in.
  • Place the padding back on the speaker’s housing and screw it in place.

How to Fix Broken Beats Headphones Plugs

Since years, many have predicted that the headphone jack would be extinct. Despite Bluetooth headphones, USB C and lightning ports infiltrating the market, the 3.5mm standard is still used for many purposes. With jacks, plugs, and frayed wires comes.

Frayed wires are easily fixed. In fact, you can repair frayed wires with our standard headphone wire fix guide.

You need these tools to repair Beats

  • Solder gun and solder
  • Scissors
  • A new AUX Jack
  • Tweezers
  • Heat Gun
  • Blue Loctite
  • 2P-10
  • Heat shrink tube

Steps to Repair Beats

  • Take out the damaged AUX cables and save as much as possible.
  • Remove the outer layer of cord (approximately 3/4″ should do) and reveal the wires.
  • Separate the green, red and gold wires, and twist them to your desired color. To save space, cut the insulation and excess wires.
  • Slide the wires through to the endpiece of the new plug.
  • Divide the clear shrink tub in half. Next, slide the cable into the shrink tube. The end piece of the new AUX ports should hold the cable.
  • Place your flux at the ends and solder each tip.
  • Apply flux and solder to the points of each wire-receiving end. You must ensure that the points are not touching.
  • Make sure you test your speakers and microphones to ensure they work. Once everything is OK, use the heat gun or hair dryer carefully to heat the shrink tube.
  • Place the back on top and seal it with blue Loctite adhesive, twisting tightly into place. 2P-10 to the back cable.
  • Spray TP-10 activator over the area.
  • Be sure to let the chemicals dry completely before you use your headphones.

How To Replace Your Beats Headphones

Beats headphones may be beautiful, but the pads can become worn or worse, rotten.

It’s much easier to replace Beats headphone pads than we did in this section. Additional tips can be found in our headphone replacement guide.

Tools required:

  • Replacement pads
  • Earpad tape
  • Prying tool
  • A toothbrush
  • Gently insert your prying tool between the speaker housing, the ear pad and the pad to be changed.
  • Start by working on one section. Slowly work your method around the pad until you feel it is loose enough for it to fall off.
  • To remove any dirt, glue or dust, use the toothbrush. The driver.
  • Use earpad tape for the replacement headphones. You must ensure that the holes align properly.
  • Remove the tape cover after the tape is snugly fitted to the pad.
  • Place the earpad in the correct orientation and attach it to your headset. Hold the headset in place for several seconds, or until the earpad is securely attached.

Enjoy the best music you can find without having to spend a lot of money or time.

Bose Headphone Repair

Bose headphones can suffer from audio problems and unstable connections, as well as other problems that can impact your listening experience.

You may feel that some problems are so severe that it is impossible to find a solution. What happens if they are no longer covered under Bose’s warranty. Do you think this means it’s time for them to be thrown in the garbage?

You’re right! Many of the Bose headphones problems can be solved with simple tricks. All of these tricks are available for you.

Bose Headphones Not Connecting

Bluetooth is the most widely used wireless connection technology. However, there are some flaws to it. Bluetooth can cause problems with your Bose headphones and other wireless devices.

This could be caused by bugs in the firmware or improper settings.

These can all be used to fix most connection problems: power-cycling factory reset or clearing the Bose pairing list.

Charge the Headphones

It’s a common tech trick that can be recited when your device isn’t working. This may make you chuckle, but it works often. The trick is to know how to do it correctly.

A soft reset is used to reboot your headphones by power cycling them. This stops backup processes and clears any low-level errors in the headphones’ firmware. However, it does not erase settings like the name and pairing lists.

The following steps can be used to power cycle your Bose headphones

  • You can turn your headphones off by pressing the Power or Bluetooth button.
  • After 30 seconds, connect your headphones via a USB charging cable to a wall outlet.
  • Allow the headphones to rest for 15 seconds before you unplug them from the charging cable.
  • Turn on your headphones.

Reset Bose headphones

If your headphones don’t work after power cycling, it could be that your headphones have bugs or are not working properly. You will need to reset the headphones in order to restore their original state.

This is how to reset your Bose headphones.

  • Remove all cables from your headphones.
  • Connect your charger with a wall outlet, or to a running computer.
  • Press and hold the power button, while connecting the shorter end of the charging cord to the USB port on the right side.
  • Wait for the Bluetooth light to change from blue to green before you release the button.

Clear the Pairings List

If none of the above options work, your headphones could be overloaded by data from previously connected devices. This could mean that your headphones don’t have enough space to connect with another device.

Sometimes your Bose headphones could be trying to pair with their last paired device, and not the one you are currently trying to connect.  Clearing your pairings list will solve the problem in either case. Remember that you will need to pair and connect again with your devices as if this is the first time.

You can clear the Bluetooth device directory by pressing and holding the Bluetooth button for about 10 seconds. Then, you will hear “Bluetooth device removed.”  If the connection is still not working, you might try to delete or ‘forget’ your headphones from an audio source’s list. You can then scan for your Bose headphones, and try again to establish the connection.

Bose app doesn’t detect the headphones

Bose Music is one of two apps that Bose provides, while Bose Connect is another. These allow Bose headphones and your audio source to automatically pair without having to adjust your device settings.

None of the Bose apps work on Macs or Windows. To connect your Bose headphones and your Mac to your computer or Mac, you might need to take additional steps.

These apps might have some issues from time to time. The most common problem is when the app can’t recognize the headphones. Headphone detection issues can occur for a variety of reasons, including app incompatibility.

These are some ideas to try if your Bose App doesn’t detect your headphones.

Make Sure You have the Correct App

Although both apps are made by the same headphone manufacturer each one works with different Bose headphones models. It is important to match the correct app with your headphones.

You can do this by looking through the manual or product pages of your headphones to find out which app they are compatible with.

Alternatively, you can check out the Bose compatible products and see where headphones are mentioned.

  • Bose Connect App
  • Bose Music app

Set app permissions

Make sure that you enable the network and location permissions on your mobile device.

Bluetooth Low Energy (BLE), Bluetooth version 4.0, created the need to grant location permissions. Developers didn’t explain why, instead stating that this allows for the identification/scanning of devices. However, network permissions allow for the app to access your data network to automatically update software.

With that in mind, let’s look at how to enable app permissions on Android or iOS devices.


For iOS devices (iOS 12+), the following steps will enable app permissions.

  • Go to settings, then scroll down to apps. Then select Bose Connect.
  • Select “Permissions”.
  • You must ensure that ‘Location’ is not ‘Denied.

You must enable Bluetooth permissions on iOS 13 and newer after installing the Bose Connect application.

  • Go to the settings, scroll down to the list and click on the apps.
  • Bose Connect.
  • Then enable Bluetooth under ‘Allow Bose Connect To Access.’

For Android

These steps will allow you to grant permissions to network and location permissions on Android Devices.

  • Select ‘Applications’ from the settings menu.
  • Select your Bose App
  • Select ‘Permissions’ to ensure there are no permissions.

Restart Your Mobile Device

Rebooting your device can be a good option to refresh the operating system. This will remove junk from your phone’s memory and close all unknown background programs so apps can be restarted. This will also make your Bose app load and run faster.

It depends on how your device or audio source is designed. Most of the time, you just need to press the power button for several seconds until the power settings show up. Tap the restart icon, and the system will turn itself on again.

You can also manually turn off your phone and then turn it back on in a few seconds.

Uninstall and Install App

If none of the solutions above work, uninstall and reinstall your Bose App.

It is possible to delete the application and get rid of any junk files or caches that could be causing the problem.

The process for uninstalling the app will depend on the mobile device. In the ideal scenario, you would simply need to hold down the app until it appears.

If you are still having problems, just go to the app store and locate your Bose application, then click “Uninstall”.

After that, you can wait a while before connecting the app again to your headphones.

Bose Headphones Connection Drop-Outs

Sometimes, headphones can fail to connect but may reconnect successfully. You may lose audio for a few minutes or seconds before this happens. This can also be frustrating when it happens during critical calls.

The main reason your Bose headphones don’t connect is two:

Bluetooth interference

Bluetooth interference occurs when something blocks wireless headphones and the source of the audio.

An interference could be anything physical, like a wall, or intangibles, such as Wi Fi signals or electromagnetic waves (such a microwave), which overlap with the frequency of your Bluetooth signal.

To minimize interference, keep your headphones within the Bluetooth range they recommend. Bose 700 and Boss QC35ii headphones are recommended to have a range of 30 feet. But, the further you can get, the better.

To learn more about Bluetooth interference, please refer to our helpful guide.

Incompatible Audio Codec

This happens most often when Bose headphones is used with Android devices that don’t support the Bluetooth audio codecs of your Bose headphones.

Bose headphones offer a wide range of functionality and features, but only two audio codecs are supported: AAC or SBC. These are less quality than the more advanced codecs such as LDAC and AptX.

Sometimes, Android’s operating system may not efficiently encode AAC codecs, which can lead to connection drop-outs or lags.

If you have an Android device, the following steps will allow you to manually change to SBC.

  • Navigate to the Settings and then to the Developer options’.
  • Select ‘Bluetooth Audio Codec’
  • Switch from the selection list to AAC’ or SBC’ and then press?OK’ to make the changes

Bose headphones have distorted or crackling sound

It is very annoying to hear a crackling or distorted sound coming from your headphones. You may have to throw them out for a while.

Other than connection problems, it could also be due to hardware or software issues as well as noise cancellation tech issues.

ANC Problems Due to Loud Environments

Bose states that headphones can make crackling or distorted sounds in loud environments. Your ANC’s mics may not be able cope with the volume of noise it hears.

Unfortunately, it can happen in both Quiet as well as Aware modes.

It is not possible to permanently damage your device by crackling or distortions. You can solve this problem by moving away.

Software issues and hardware

If this doesn’t resolve the problem, then it may be due to a hardware issue or software issue. You may have wire damage, blown drivers, a bent or loose headphone plug, or your computer’s sound driver may need to be updated.

Read our guide to hardware and software solutions for crackling sound problems.

Bose Headphones Won’t Turn On

In ideal conditions, you can turn your Bose headphones on by simply pressing or sliding down the power button. Sometimes however, it doesn’t work because of defective batteries or hardware problems.

For checking the battery condition, charge your headphones for approximately 2 minutes. Wait for the voice prompts to inform you when the level is reached.

If the voice prompt says, “Battery low. Please charge now”, it could be because they are in a low-discharge state. In this case, you will need to recharge them until their battery is fully charged.

If the voice prompt does not work or your headphones are still not turning on, you can visit the Bose support page. You will find the correct solution to your problem based on the model of your headphones.

Bose Headphones Won’t Charge

Different reasons your Bose headphones could not charge include faulty batteries, chargers, and extreme temperatures

These are some ways to fix the problem.

  • Before you charge your headphones, make sure they are at room temp.
  • You might try a different USB Cable than what you normally use.
  • If your headphones are taking too much time to charge or don’t last long, you can plug them into a wall USB charger that has an amp rating of at least 1amp.
  • Reboot your headphones to try charging them.

Over-discharging is another possible cause. If the headphones have not been used for a long period of time, the copper components in the batteries can begin to dissolve. This can lead to unwarranted chemical reaction.

Over-discharging may be the cause. You might need to replace the batteries in your Bose headphones.

If your Bluetooth headphones stop charging, there are other options.

Bose Headphones Only Work with One Ear

Hardware and software issues can lead to headphones that don’t work in one ear.

Hardware problems can include damaged wires and blown drivers in an ear cup. You can send them to Bose for repair or replacement, if they still have their warranty.

You can get simple DIY fixes for your product if it isn’t covered under warranty.

Common software issues include an audio imbalance, where one side is louder than another. This can be fixed by following the steps below.

  • Find the sound icon at bottom of screen and right-click it.
  • Select ‘Sound” from the pop up menu.
  • A window will display your headphones name. Click on the headphones to display their name.
  • Continue to Levels’ on the ‘Headphone Properties’ tab and choose ‘Balance. This will allow for you to adjust both the volume and the left earcup. Adjust them until you achieve a balanced volume level.

ANC Performance Issues Following Bose Headphones Update

Bose QuietComfort 35 ii owners reported that their ANC performance decreased after they updated to 4.5.2. This can happen in older versions as well.

Two options are available: turn off the Self Voice function or update the headphones.

Update the headphones

A common reason your Bose headphones’ ANC decreases after an update is that the update was not completed correctly. This occurs when the connection between your headset and your source device is broken or the steps are not properly followed.

Here’s how to get your Bose headphones updated again.

  • Turn off the headphones and connect them for at most 2 minutes to a wall charge before you disconnect the cable. This will ensure your headphones have enough power to run the update.
  • Next, connect your headphones via a USB Cable to your laptop or PC.
  • Navigate to from your browser. Next, download and install the Bose Updater application.
  • Use your PC to update your headphones to the most recent firmware.

Unlock the Self-Voice feature

Bose noise cancelling headphones include a Self Voice feature which allows users to hear their own voice during calls. This function works the same as mic monitoring.

While self voice should activate automatically when answering phones, it will automatically deactivate at end of call. However, it can sometimes malfunction and stay active. It can appear that the ANC is not working when this happens.

If Self-Voice is still active after a call, disconnect your phone and connect it again. If this doesn’t work, you may manually turn it off via the Bose app using these steps

  • Navigate to the Bose app settings
  • Select ‘Self Voice.’
  • Choose ‘Off” from the available options.

Bose Headphones Updater Not Working

Bose Software Updater gives you the latest features and enhancements to ensure your headphones work at their best.  The Bose app can perform software updates automatically, but it isn’t always reliable. This is why it’s recommended to use the manual route via Bose Updater. Here’s how:

Before proceeding, confirm that your device’s operating system and operating system are compatible.

  • Open the Bose Updater in your web browser. To proceed, click on ‘Accept & Continue’.
  • After you click ‘Download,’ the updater file will be saved to your computer. To save the updater file to you computer, click on ‘Download.
  • Right-click on the app file that you downloaded and choose “Run as administrator”.
  • Once the Boss Updater on your computer is complete, connect your headphones via a USB Cable to your computer. The screen will display the headphones’ model name as well as their image.
  • If the update is available, go to the website and check. If it is, click “Update Now” and wait for the update.
  • After the update has been completed, you will be able to disconnect your headphones.

How do You Replace the Earpads of Bose Headphones

We can see that Bose headphones, even their earpads, are not foolproof. You can get them damaged by frequent use, inadvertent storage, or poor handling.

You can’t throw away a pair of headphones that sound great because the earpads have worn out. It’s better to replace them.

This is how to replace your earpads:

  • Grab the worn-out side of the earpad and pull it outwards from the small tabs. Repeat this process until both of the earpads are removed.
  • Find the grooved side of the new earpads by taking off the old ones.
  • Gently push the edges of each earpad into the groove.

Even the most expensive Bose headphones can have occasional problems. Now you should be able troubleshoot any issues with your Bose headphones right from your own home.

How to Repair AirPods

AirPods not functioning as intended? It is difficult to know what to do if something goes wrong with wireless technology. Apple’s AirPods Pro as well as AirPods are no exception.

If you have persistent issues, there is an easy fix. Sometimes the problem isn’t with AirPods at All, but rather with the source device, earwax, or an old battery.

Solving Problems with Patchy Audio and Static

You might have audio problems with your AirPods if you are far from the source. Apple’s AirPods have a remarkable range of approximately 100 feet. But this can be reduced dramatically if there are obstacles such as walls or other sources.

You can carry your source device, like an iPhone or iPod with you. You must keep your static source devices, such as a computer, within the recommended range to ensure optimal audio quality. Your AirPods can be affected by interference.

Wi-Fi can interfere with the W1 chip in your AirPods, especially. This can be fixed by moving your iPhone to another area or turning off Wi Fi on your iPhone.

AirPods Keep Pinging and Playing Erratically

AirPods come with proximity sensors, which sense when you place them in your ears or take them out. Unless you specify otherwise, this will play or pause the content automatically. The sensors could be faulty, which may explain why your AirPods keep crashing while still in your ears.

You can disable this feature from your AirPods settings, under Settings > Bluetooth. Tap the ‘i’ beside your AirPods to turn off Automatic Ear Detection. This will reduce your battery life since your AirPods use the same amount regardless of whether or not you’re wearing them. However, it will mean that your AirPods won’t keep pacing anymore.

Automatic Ear Detection Not Working

Automatic Ear Detection pauses any music or other content that is being played when the AirPods have been removed from your ears. If you don’t see this happening, make sure you enable the feature. To enable Automatic Ear Detection, go to Settings > Bluetooth. Tap on the ‘i’ icon next to your AirPods.

Next, clean your AirPods! Ear wax and other gunk can block the proximity sensor from working. Earphones that are covered with ear wax or other gunk will not work properly and your headphones will act as if they’re always in your ears. Make sure to clean your case. It’s simple with a cotton cloth and isopropyl Alcohol.

AirPods Will Not Connect to Your iPhone

Try to reconnect your AirPods to the iPhone by placing them in the charging case for around 15 seconds. You can then take them out again and try reconnecting. Open Control Center, tap on the top-right corner (pictured below) and select your AirPods manually.

It could be your iPhone that is the problem. To disable Bluetooth, toggle Airplane Mode on/off again (access Control Center), tap on the plane icon and wait a few seconds before tapping it again. If that fails, you can try restarting your iPhone.

AirPods Will Not Connect to Your Mac

This is common for older Macs with notoriously poor Bluetooth chips. Start troubleshooting by turning Bluetooth off. To turn off Bluetooth, open Control Center on Mac and click to toggle it. After a few seconds, turn the Bluetooth icon off again and try again.

If that fails, you can kill the Bluetooth server that runs behind macOS. As part of this command, you may lose connection with other Bluetooth devices.

AirPods Will Not Charge

Some AirPods aren’t charging properly according to some users. Apple recommends that you check the charging cable first. This can be done by trying to charge your iPhone with the cable. If it works, check the Lightning port on your AirPods charger case.

Fluff and other debris can build up in the charging port because we often carry our AirPods with us in pockets or bags. These can be removed with a thin object like a straightened paperclip or a pin. I prefer to use the same Apple SIM keys that you would use to access the SIM tray of an iPhone. Just scrape down the port and remove any items that aren’t necessary. But be careful not to damage the delicate metal connectors.

If you are confident that the cable works, and nothing is stopping your AirPods charging, connect them to a power source for at least 15 minutes. Then come back. If they aren’t charging after 15 minutes, you might need to contact Apple for replacement or repair.

AirPods Too Fast Battery Drainage

Automatic Ear Detection is enabled on your AirPods to maximize battery life. This can be done by going to Settings > Bluetooth and tapping on the i next your AirPods. Your issue may be due to a software bug. You should reset your AirPods in this instance, as explained earlier.

Keep in mind that the battery inside your AirPods, and the case in which they are stored are exactly the same as the one in your iPhone. The battery’s overall charge drops the more cycles these devices are used. This is how lithium-ion battery batteries age.

Conclusion: Headphone Repair

Apple’s AirPods, which can be paired by proximity and use Apple’s Lightning port to charge, can connect to two iPhones at once, and communicate using the low-energy, W1 standard, are a great choice. These aren’t the only wireless headphones and earphones capable of doing this.

FAQ Headphone Repair

How To Reset Your AirPods

To reset your AirPods:

  • Recharge both the left and the right earbuds.
  • For 15 seconds, press and hold the Setup button. The LED will flash. The LED could be found inside the lid, depending on which charging case you have.
  • Open the AirPods case and place it near your iPhone. Follow the pairing instructions.

How To Find Lost AirPods

Apple’s Find My Tool can help you locate your AirPods. But there are some caveats. Find My will fix your location if your AirPods are still connected and powered on. If you have lost your AirPods or they are not in their case, you’ll see their last known location.

To locate your AirPods:

  • In your web browser, go to
  • Sign in and click Find iPhone.
  • To the top of the screen click the All Devices dropdown.
  • Click on your AirPods to view their location.